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100% of our profits go towards supporting families in Primo Tapia, Mexico.

HOME / RETURN POLICY

Privacy Policy

Last updated November 26, 2019 

 Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange. Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within thirty (30) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To return an item, please email customer service at feedback@houseoflightgoods.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase, and mail your return to the following address:

House of Light Goods
Return: Invoice #
2-2650 Progressive Way
Abbotsford, British Columbia
V2T6H9
Canada

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least ten (10) days from the receipt of your item to process your return or exchange.We will notify you by email when your return has been processed.

EXCEPTIONS   

For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange.

QUESTIONS

If you have any questions concerning our return policy, please contact us at:

feedback@houseoflightgoods.com